(Direct debit procedure)
Payments by direct debit procedures are handled simply and securely. Please ensure that payment by direct debit method can only be done from a checking account to a Germany-based bank.
Payment by Credit Card
You can pay with credit card by Euro / MasterCard, VISA and American Express.
The credit card information is not stored by us, but passed directly to the credit card company.
We protect your transactions in any way. Personal data, such as Credit card or account number, name or address, is encrypted prior to being away from your home PC and broadcast on the Internet. For this we used the recognized safe "Secure Socket Layer" (SSL) transmission using 128-bit encryption. The encrypted data can not be read unauthorized.
You can pay your purchases via PayPal.
What is PayPal?
PayPal is an online payment service that allows you to pay for your purchases quickly and easily.
Create a PayPal account and link this with your bank account or your credit card.
Its simple to pay with PayPal:
Put your request in the shop
Select "PayPal" as preffered payment method and your preferred delivery service.
Follow the instructions in the shop
Before final completion of your order you will be asked in a separate window via PayPal to make your payment.
After completing this process, run the actual order process to an end. Once PayPal reports the receipt and your ordered products are available, we will send them to you immediately.
You do not need to be a registered PayPal customer to use this payment method. Simply sign up as part of the payment process for PayPal.
A pickup of your order is also possible with PayPal payment.
Should we have problems with your order or the delivery of the goods, you should first contact our customer service.
Please note that after a purchase via PayPal funds paid to us in the event of a subsequent cancellation will be credited to your PayPal account. From there, you can arrange a transfer to your bank account.
For more information about PayPal, please visit www.paypal.com.
Cash on Delivery
You pay the amount in cash at your mailman on receipt of the goods ordered. Please note that from our shipping partner DHL also raised fee depending on your localization.
Cash on Delivery is not always a possible payment method. If there are any problems, you will be contacted by our service team.
Cash in Advance This payment method is usually offered if the other payment types cannot be processed due to a high invoice value. You pay the invoice by bank transfer. The order will be processed once your payment arrives. The appointment is automatically terminated if there is no payment receipt within 10 days.
Limiting the offered payment methods
Some payment methods we offer only up to a certain order. The height of your current personal order value varies depending on creditworthiness and ordering or payment history. RALs past orders can lead to a temporary reduction in your personal order value. At high order values we only offer the direct debit payment for security reasons.
Internal Credit Policy
We reserve the right to admit because of the previous order and payment behavior, only certain types of payment. If your account still have outstanding items, a new order is only possible if the open items are settled.
We ask for your understanding that we have our own internal credit standards for competitive reasons not to disclose the full extent. In addition to the solicitation of external credit reports and score values play mainly internally available data, such as Your previous payment history, item selection and the order amount is crucial. Based on this information, we make the decision which methods of payment we accept.
Information about your payment history and credit information based on mathematical and statistical methods using address data we obtain from infoscore Consumer Data GmbH, Rheinstr. 99, 76532 Baden-Baden. If it turns out in a credit check that the customer is not considered creditworthy, retains the ASP Eberle eK prior to refuse to accept the order.